The purpose of a Single Window is for a Country to promote the secure flow of trade, a flexible, one-stop shop electronic platform that eliminates redundant reporting and processing between Customs and the Government Agencies, and promotes border cooperation and interoperability, by seamlessly integrating all relevant Country’s stakeholders into one single platform.
The need for a Single Window
The Process tool allows the administrators of the Single Window to design the processes, a flexible and intuitive tool providing complete autonomy to change existing processes or create new ones when new working procedures are necessary.
The underlying workflow engine provides for the execution of the defined business processes, relying on human interaction and automatic functionalities, managing the data and following the procedures that respond to the needs of the various roles and requirements of the trading business and community.
Analytics is an important module of the Single Window, responsible for gathering and modeling data for reporting purposes, including AI and discovery models to support further analysis and promote high level and sophisticated decision making in the platform, including real-time analytics, decision automation (using specific decision models, predictive analytics and machine learning) and decision support for knowledge workers, driving improvements in the execution of a particular process instance or case.
The reporting tool relies on specifically designed data models allows the definition of KPIs and their aggregation into dashboards, along with the provision of AI Pattern discovery mechanisms for data profiling, reporting features, faster experimentation, with visualizations, statistical functions and calculations across broad datasets, and ability to derive answers on the fly through the rapid recombination of fields, delivering decision insights whenever required.
The reporting tool can also be used as a self-service and enterprise analytics tool, turning data into insights across the whole organization at scale, increasing the value of data in the Data Warehouse.
All the solutions developed by Quidgest have an administration web portal, aggregating different Administration requirements, only accessible to Administrator Profile users. Administrators have the ability to manage access rights and privileges by individual, group, role or segment. Security, access control and application performance management are relevant parts of this Administration Module, other than normal configuration and backup tools.
Except for public pages, access control to an application is done through a login and password, implementing a mechanism to control access to the user’s identity. Only users previously defined through the administration features will have access to use the application, or parts thereof, according to previously defined profiles also. The system provides different access levels and user profiles, making arrangements for differential access to recorded information, in accordance with the defined user profiles. Each profile/user group will match different permissions in accessing data or application functionality.
How we do it: Model Driven Development with Genio
Genio has been used for more than 30 years in the continuous development of software solutions around the world, by Quidgest and QuidNet partners.
Finally, each Genio pattern includes the correspondent generation process, through inference, translating the model into the solution source code.